About
Jason Krumenaker is a non-profit professional that has been in the peer-to-peer fundraising space since 2011. Working with the Out of the Darkness Overnight Walk he has grown a passion for the customer that has cultivated a dedication in the event's participants. More importantly, in an increasingly competitive space, The Overnight has yielded consistent year-over-year growth in many key areas.
More With Less
Gleaning from startup culture, Jason has built a team focused on reducing churn to grow the customer base of the Out of the Darkness Overnight Walk. In just 3 years he doubled the size and revenue of The Overnights with a focus on retention and customer experience. At its core, the drive of the team and the desire for success are what push them forward. It's a simple recipe for turning a team of four into a multi-million dollar fundraising operation.
More Than Non-Profits
A philosophy focused on customer experience goes well beyond the confines of the non-profit sector. Customer service is universal and essential. With the correct focus, any business can turn their customers into advocates, and turn an advocate into their top sales person.
Want To Learn More?
Check out some insights and tips in the Krumenja blog.
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